Average Score (302 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.8 Average

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  • Ubaid T.06-18-2025

    TYPE:ServiceMODEL:Golf GTIYEAR:2022

    The shop went above and beyond to help me in a situation where my sunroof had spontaneously exploded and good willed it despite VW America not wanting to cover it under warranty.

  • Craig W.06-18-2025

    TYPE:ServiceMODEL:TiguanYEAR:2023

    Everything went smoothly from start to finish

  • Martinas G.06-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

    Pricing was good. I was happy with customer service and scheduling logistics.

  • Teresa V.06-17-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Nick S.06-16-2025

    TYPE:ServiceMODEL:JettaYEAR:2023

    Bc I’ve worked then automobile industry before both in sales in B2B for Manheim Auction. And Chris is the best I’ve come across!

  • Earl B.06-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Took care of me as soon as I drove in. In and out no problems.

  • Linda F.06-13-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Your service department is great. My car was towed in and work was done quickly. They called and texted me as to what was happening. That means a lot.

  • Leah M.06-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I feel that I was taken advantage of. I didn’t really need the service and then the VW rep told me I had wrong tires (car was purchased new from that dealership with those tires) and tried to convince me that I needed all new tires, etc

  • Chris C.06-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

    Service was great. I arrived for my appontment and was taken right in and kept informed of where my car was in the process. I appreciate the service and care they take with my car each time I am there.

  • Tabitha H.06-12-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Devarius is always professional and friendly!