TYPE:ServiceMODEL:TiguanYEAR:2022
No loaner car available for me.
Average Score (301 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:GolfYEAR:2018
Kevin was incredibly helpful and my problem was solved. I think communication could be improved slightly, I was initially quoted Monday/Tuesday for when my vehicle would be completed, and ultimately it wasn’t ready till Wednesday midday. Next time I would prefer a phone call providing me with the update that it would be later than initially quoted so I could plan not having a vehicle accordingly for work/life.
TYPE:ServiceMODEL:JettaYEAR:2022
Customer service was phenomenal! Everyone was so pleasant and helpful. I also enjoyed the new space as last time it was still under construction.
TYPE:ServiceMODEL:TiguanYEAR:2021
TYPE:SalesMODEL:TiguanYEAR:2024
TYPE:ServiceMODEL:TiguanYEAR:2022
I've been getting my car serviced here since 2022 and never had an issue.
TYPE:SalesMODEL:ID. BuzzYEAR:2025
I had a very specific model and color of vehicle in mind... Seth tracked one down, and delivered it in the exact time frame I gave him! 5 Stars.
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:ServiceMODEL:TiguanYEAR:2021
The service dept was friendly and helpful, and service was done quickly.
TYPE:SalesMODEL:ID.4YEAR:2023