2431 Gallatin Pike N.
Madison, TN 37115
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
I gave you all this rating due to one of your employees. DC is one of the best employees ever. He provides exceptional customer service. Every time I come in. He knows me by name and he does everything he can to accommodate me. Is the only reason I would recommend people to Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2024
VW North just has the Best Customer Service................
TYPE:ServiceMODEL:TiguanYEAR:2022
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:JettaYEAR:2024
Y'all basically did the job on a non-appointment walk in an l saw that as commendable
TYPE:ServiceMODEL:TaosYEAR:2024
The gm was great, after a ton of confusion from your service and sales department he fixed the problem in 5 minutes
TYPE:SalesMODEL:TaosYEAR:2025
5 star!! Seth and the whole crew I worked with was incredible. They made me feel at home, no pressure, they made me feel comfortable and confident! They took their time with me and were very patient! I knew the first day I worked with Seth I was going to be getting my car thru them! It was the BEST experience!
TYPE:ServiceMODEL:PassatYEAR:2022
Customer service was wonderful and my car was finished in a timely manner.
TYPE:ServiceMODEL:BeetleYEAR:2018
DC the customer service he assistant me. He made sure that I got the right information for my car and went extra mile to get me best service as possible. Check out the warranty for me so I wouldn’t be out of cost. Also he called me a Uber driver to get me home. Great customer service!
TYPE:ServiceMODEL:JettaYEAR:2023