Average Score (301 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

301 Ratings

4.8 Average

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  • Judith B.11-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Hazim A.11-27-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2024

  • Kimberly P.11-26-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

  • Bradley T.11-25-2024

    TYPE:SalesMODEL:Atlas Cross SportYEAR:2025

    Seth was very informative and explained everything we had questions about. Even answering texts after we bought the car

  • Gil O.11-25-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Traci J.11-23-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Everyone was nice, and my service was quick.

  • Tandra C.11-23-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    The process was smooth and the team was very helpful.

  • Jordan K.11-22-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Only problem - I was planning to sit, wait and knock out some work, and the service team finished much faster than expected! Great experience!

  • Vsevolod G.11-21-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    The second visit was perfect, everything was done quickly and efficiently. But the first time I came after being informed that the tires of the right size are available and was informed after coming that they are no longer available.

  • Eric H.11-20-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    I've been to VW dealerships in NY, AZ, and now TN. This was the first time I was at this location and it was the best experience I've had so far. Fast service, honest prices, and good work. THANK YOU!