Average Score (302 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

302 Ratings

4.8 Average

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  • Joni D.01-24-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

    Was able to get an appointment set up quickly. The service department was clean, prompt, and got me in and out on time. They did everything exactly as I expected.

  • Savannah W.01-24-2025

    TYPE:ServiceMODEL:TaosYEAR:2024

  • Renee C.01-22-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

    Fast and courteous: They get an uber to take me home and it’s there in less than 10 minutes

  • Douglas B.01-20-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Jacob M.01-20-2025

    TYPE:ServiceMODEL:AtlasYEAR:2024

    Service was great and drop off and pickup was easy

  • Thomas G.01-19-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    I was in for my 10,000 mile check up and service was quick and easy. The staff at check in were very friendly and answered all my questions. I definitely will be back for future service.

  • John G.01-19-2025

    TYPE:ServiceMODEL:GolfYEAR:2018

  • Krysti H.01-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2022

  • Guillermo C.01-12-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

  • Thomas E.01-11-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020