Average Score (301 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

301 Ratings

4.8 Average

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  • James C.10-29-2024

    TYPE:ServiceMODEL:ArteonYEAR:2021

  • Dustin R.10-28-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • William S.10-28-2024

    TYPE:ServiceMODEL:JettaYEAR:2021

    Chris who was my customer rep was very helpful.

  • Eric M.10-27-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    Chris is the best service manager anyone could ask for

  • Gary K.10-27-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

    did not realize the warranty period was over - I would have appreciated an update , but the whole office was distracted by a baby...so I understand but don't appreciate it

  • Carla G.10-26-2024

    TYPE:ServiceMODEL:TiguanYEAR:2019

    Everything went fine.

  • Kham M.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2024

  • Chris C.10-25-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Michael T.10-23-2024

    TYPE:ServiceMODEL:AtlasYEAR:2019

    Service was great!

  • Cecilia I.10-19-2024

    TYPE:SalesMODEL:JettaYEAR:2024

    Harold Jones was awesome! Made the whole experience easy and answered my questions. Scheduling was flexible, I had to change times and it was no problem. The car I wanted was available and I drove off the lot totally satisfied with process. Also financing was transparent and easy. Will definitely refer friends and family to Volkswagen. Your team rocks!!