Average Score (301 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

301 Ratings

4.8 Average

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  • Stephen T.09-13-2024

    TYPE:ServiceMODEL:AtlasYEAR:2023

  • Ron K.09-11-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

    Overall wonderful job and had a great experience at dealership.

  • Cindy P.09-11-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

    I took my 2020 Tiguan in for $20,000 mile check up and was supposed to be free under my master care but was $180.00

    09-11-2024

    Customer is correct, she has free services through VWCare that the advisor did not see when running the ELSA. Customer never told advisor of free services, just paid bill. I left a message for the customer at phone number provided explaining that we would like to refund her money for service.

  • Michelle H.09-06-2024

    TYPE:ServiceMODEL:BeetleYEAR:2019

    Everything flowed very smoothly from driving my car up and driving away. And the service was all around very friendly:)

  • Pamella F.09-02-2024

    TYPE:SalesMODEL:AtlasYEAR:2024

    Mathew was amazing great Personality and so helpful.

  • Keith A.09-02-2024

    TYPE:ServiceMODEL:TaosYEAR:2022

  • Dan P.08-31-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Robert B.08-28-2024

    TYPE:ServiceMODEL:TiguanYEAR:2024

    These guys are the best. They go over and above to make sure everything is done right.

    08-29-2024

    Thank you Robert, for the kind words! Let us know if you ever need anything.

  • Nina S.08-26-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

  • Amy D.08-25-2024

    TYPE:SalesMODEL:TaosYEAR:2024