Average Score (301 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

301 Ratings

4.8 Average

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  • Linda F.07-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2021

    The service department is awesome. They keep you updated as they do the work and send you a text with a video of the condition and work that was done.

  • Michelle S.07-18-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    Long wait time for oil change and long drive to find a dealer

  • Melonie S.07-06-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Great service and explanation of possible issues

  • Danesha J.07-03-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Friendly customer service.

  • Tyrone J.07-02-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Fast and efficient

  • Judith B.06-30-2025

    TYPE:ServiceMODEL:ID.4YEAR:2023

  • Glenda D.06-29-2025

    TYPE:SalesMODEL:AtlasYEAR:2025

    Destiny was awesome. Very informative. Made the buying process easier.

  • Jessica M.06-28-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Chris was my service advisor and was very effective and efficient with understanding what needed to be completed and getting my car out on time. He was very responsive and communicated well. My car was cleaned and I am very appreciative of the services.

  • Chrishunda T.06-27-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    I had a great experience with the staff

  • Christopher C.06-25-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022

    Tyler was amazing took wonderful care of me. Very professional