TYPE:ServiceMODEL:TiguanYEAR:2023
Everything went perfect. Service advisor communicated perfectly. Time wasn't long.
Average Score (302 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:TiguanYEAR:2020
Great service and communication as always.
TYPE:ServiceMODEL:TaosYEAR:2022
My appointment went very smoothly. I really like that a video of inspection is sent to the customer - great feature. My service advisor, Mallory, (I think her name was) was very charismatic and professional. Thanks!
TYPE:ServiceMODEL:JettaYEAR:2024
They sent me a failure of one item,that they thought l didn't know was under warranty with an $850 bill then tried to spend it a different way when confronted 🤔🤔😱😱🤢🤢💰💰
TYPE:ServiceMODEL:ID.4YEAR:2021
Fast service let me know exactly what was going on with my vehicle and customer service was very nice I was very pleased with the service I got
TYPE:ServiceMODEL:TaosYEAR:2022
TYPE:ServiceMODEL:TiguanYEAR:2020
The service technician didn’t put all the pieces back on and I had to return so they could.
TYPE:ServiceMODEL:TaosYEAR:2023
Mallory was great! Professional, helpful and kind.
TYPE:ServiceMODEL:TaosYEAR:2022
Great service and wonderful staff.
TYPE:ServiceMODEL:ArteonYEAR:2022