The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
Drew S.06-04-2025
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023
Came in for an issue, they couldn’t 100% deduce where it came from, found the likely culprit and the issue went away. Wonderful experience, all covered under warranty and the shuttle service was extremely helpful. DC, my service supervisor was awesome and attentive. Would give 10/10 if possible.
Carol Y.06-04-2025
TYPE:ServiceMODEL:TiguanYEAR:2023
Andrea C.06-02-2025
TYPE:ServiceMODEL:TaosYEAR:2022
My vehicle was left unlocked the entire time it was at vw of north Nashville. When I picked my vehicle up, items from my center console and glove compartment were strewn about my car and an item was missing.
Paul K.06-02-2025
TYPE:SalesMODEL:TaosYEAR:2025
Stuart was sensational to work with and Blake took time to come and chat as well. The whole experience was simple and easy.
Boris S.06-02-2025
TYPE:ServiceMODEL:Golf GTIYEAR:2022
From the moment I arrived to the time I left, everything went smoothly at the dealership. The service was completed quickly, and I appreciated being kept informed about any updates along the way.
Stuart F.05-31-2025
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
I always receive the best service when I visit Volkswagen of North Nashville. The staff is friendly and they listen to my needs and concerns every time.
Edward S.05-28-2025
TYPE:ServiceMODEL:AtlasYEAR:2024
DC did a great job in the service lane. The new store is very welcoming. An overall great experience.
Sidonie W.05-28-2025
TYPE:ServiceMODEL:ArteonYEAR:2023
Jerome H.05-26-2025
TYPE:ServiceMODEL:PassatYEAR:2018
We were greeted upon our arrival, and everything from that moment was top notch. The service was exceptional!