2431 Gallatin Pike N.
Madison, TN 37115
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:PassatYEAR:2018
Standard service at 100K and check a light situation. I had to wait which I didn’t mind. The waiting area is comfortable, however, even though I had an appointment at 11:00 it was 3 hours of waiting. Seems a bit long for someone who has an appointment.
TYPE:ServiceMODEL:TiguanYEAR:2021
You have your service department very well organized. The staff are great!
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2020
Came in with a complaint about my last visit but, they took care of my issues. It was a pleasure talking to DC the service advisor.
TYPE:ServiceMODEL:AtlasYEAR:2021
The service department is awesome. They keep you updated as they do the work and send you a text with a video of the condition and work that was done.
TYPE:ServiceMODEL:TaosYEAR:2023
Long wait time for oil change and long drive to find a dealer
TYPE:ServiceMODEL:Atlas Cross SportYEAR:2022
Great service and explanation of possible issues
TYPE:ServiceMODEL:TiguanYEAR:2024
Friendly customer service.
TYPE:ServiceMODEL:TiguanYEAR:2024
Fast and efficient
TYPE:ServiceMODEL:ID.4YEAR:2023
TYPE:SalesMODEL:AtlasYEAR:2025
Destiny was awesome. Very informative. Made the buying process easier.